Privacy Policy

Medical Center of Excellence

MedicalMex is committed to protecting your health information. Our Notice of Privacy Practices explains how all members of the MedicalMex organizations will safeguard your privacy. Information relating to the privacy/confidentiality of patient health information found on this website relates only to the MedicalMex activities in the United States of America.

Data Security

MedicalMex makes every reasonable effort to ensure that your personal information remains as secure as possible. Accordingly, we prevent unauthorized access by a secure firewall and use of security technologies to protect the integrity and privacy of any personal information you provide.

As an additional security measure, your personal information is also encrypted during transmission by Secure Socket Layer 128-bit encryption software. (Encryption is a common method used to protect transmission of sensitive data across the Internet.) This is an industry standard.

Although we endeavor to protect your personal information, MedicalMex cannot warrant the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our site.

Online Forms

Forms provided on MedicalMex website may include event registration, newsletter signups, appointment requests and referral requests. The information required to complete the transaction is noted on each specific form. Although we provide robust security measures to protect the transmission of information, MedicalMex is not responsible if unauthorized parties gain access to the confidential information shared in the online forms.

Email Information

Occasionally, we will request personal information from you to deliver any materials you have requested, respond to your questions, do remote evaluations for your elected procedure or provide to general information. MedicalMex keeps personal information on file and only shares this with the relevant internal persons, but does not share, sell, license or transmit this information to third parties or external vendors unless required to do so by legal, judicial or governmental proceedings, or to provide the services requested. Please note that email is considered a nonencrypted (and therefore non-secure) form of communication, and it can be accessed and viewed by others without your knowledge and permission. For that reason, to protect your privacy, please do not use email to communicate information that you don’t feel comfortable sharing. For remote evaluations, files including pictures or images can alternatively be handled in-person upon request.

Third-Party Vendors/Content Providers

MedicalMex never shares any personal information you provide when requesting information with third parties, except as required by law or to provide the services requested. MedicalMex occasionally will engage reputable third-party vendors to help us manage our website, provide content and information, and interact better with our patients and visitors.

Links to External Websites

This Website Privacy Policy applies only to the MedicalMex website. To provide website users with other helpful information, the MedicalMex website contains links to other websites. However, MedicalMex provides no authority over external organizations’ websites and this policy does not apply to external sites that are provided as links. We encourage you to read the Privacy Policies on any external websites before providing them with personal information. Other sites of MedicalMex are TJ Hair Clinic for hair transplants and PRP treatments in Tijuana, Mexico, Russald Medical HGH Clinic for hormone replacement therapy in Tijuana, Mexico, Mexico Surgery Center for weight-loss, cancer treatments, orthopedic surgery located in Mexico, Tijuana.

Changes to This Policy

MedicalMex has the right to change or update this Website Privacy Policy from time to time without notice, so please review it periodically to keep informed of any changes. If you have questions about this privacy policy or concerns about how we collect, use or protect your personal information, please contact us at: [email protected]